Qlik Sense mashup demos: Demo 1 | Demo 2
Sompo Holdings Inc. is the second-largest property insurance company in Japan, and the 15th insurer in the world for the non-life insurance sector. With over 130 years in the insurance market, the company currently operates in 30 countries on five continents and has more than 80,000 employees and more than 20 million customers. In Japan, Sompo offers a range of financial services including life insurance, securities, asset management and venture capital businesses.
In Brazil, Sompo Seguros comes as a result of the operational merger between Marítima Seguros, a company founded in 1943, and Yasuda Seguros, founded in Brazil in 1959; It has since then turned into one of the most trusted names in the general insurance market in the country. The company is active in areas of Corporate, Personal and Health Insurance, with branches across all regions in Brazil.
When we first met Sompo to discuss their BI needs in the third quarter of 2019, they came to us eager to learn how to transform their standard Qlik Sense applications into easily digestible and Data Driven Dashboards aimed for use by independent and non-tech savvy insurance brokers that work within their network.
Sompo already ran a robust BI operation via in-house developed Qlik Sense Apps that served an internal “Self-Service” analytics audience quite smoothly. The challenge was to find an effective way to bring forth this analytics culture beyond the traditional BI team members (e.g, Sompo business analysts), expanding scope and simplifying access to Dashboards across the organization. The goal was also to ensure that data access was provided smoothly for independent insurance sales associates that were not part of Sompo’s internal corporate structure.
Once Sompo completed our Front-End development course, Sompo’s BI team was ready to dive into the logical next-step: to start building quality dashboards on their own. As they started developing these dashboards, Cluster was hand-in-hand offering support relying on our Front-End expertise to deliver a few overarching Dashboard templates that they could edit and operationalize internally with their newly acquired Front-End knowledge.
To begin with, a general Panel Template was developed. It is fully editable, so it could be easily operationalized internally with the knowledge acquired during the training.
Fast forward a couple of months into the first quarter of 2020, and a final and comprehensive solution was struck when Sompo decided to engage with deploying a comprehensive portal for their external insurance brokers that ran on the porweful Qlik Sense Engine.
The sweet spot was reached when our team here at Cluster combined their newly minted guided-analytics Dashboards, with the NewHub software suite. These new Dashboards (14 in total) connect directly to Qlik Sense’s Engine, taking full advantage of Qlik’s associative engine structure. On the other hand, they are all displayed in a centralized, single URL environment via NewHub. This user-focused configuration through NewHub allowed Sompo to integrate an entire guided analytics portal that achieved the following goals:
The result is a State-of-the-art guided analytics BI portal for that runs Qlik Sense in the background, with the added advantage of bringing insightful data to third-party insurance brokers that now benefit from Sompo insights brought to them by internal BI Analysts.
Sompo turned Qlik Sense from what initially was seen within their corporate environment as an “analyst exclusive” tool, into a comprehensive and easy to use Software Suite with our Dashboards and NewHub. This multilateral solution helps drive data-informed business decisions for their network of independent insurance brokers. Today, the company ensures that portfolio management and business management are be able to use Qlik’s powerful data visualization and consolidation capabilities through NewHub.
The company’s investment was therefore strategic in helping bring data a significant step closer to relevant stakeholders outside the traditional corporate core, both enhancing data-driven business decision making for their partners, while ensuring relevant data is presented to the right profiles, in the right format. Therefore, a data-driven culture was successfully introduced and the expertise for strategic data analysis could gain traction with a direct positive influence on business decisions throughout the organization.